Frequently Asked Questions

Deliveries
Payment
Returns & Refunds
Warranties

Q: How much will delivery cost be?

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Q: Can I change my delivery address after placing an order?

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Q: Can I pick the products up?

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Q: Can I split my delivery if I need certain items sooner?

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Q: Are my credit card details secure?

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Q: Can I pay by bank transfer?

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Q: Do you accept Amex or Diners?

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Q: What payment options do you offer?

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Q: What if my item(s) are damaged or faulty?

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Q: What if I change my mind or make a mistake?

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Q: What goods cannot be returned?

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Q: What condition must goods be in for a return?

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Q: Where can I find a list of manufacturers warranties?

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Q: How do I make a warranty claim?

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